Services

[vc_row full_width=”stretch_row”][vc_column][rev_slider_vc alias=”slide_3″][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column][rs_section_title title=”Services” title_color=”#a82626″][/rs_section_title][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Bulk Mail and Fulfillment Services

Kidd International offers a comprehensive range of mailing and fulfillment services, which can be customized to ensure that you receive the most cost effective and efficient solution. We are capable of streamlining your operational needs, from printing and packaging to labeling and shipping. Contact us to see how we can assist with:

  • Data Sourcing
  • Data Management
  • Merging Data
  • Design and Print
  • Packaging and Insertion (By Hand or Machine)
  • Machine Collation
  • Distribution and Mailing

 

Call Center Management

Kidd International call center operations focus on quality customer/constituent service. Our facilities are staffed by highly trained, multilingual individuals with (-) attention to detail. We are able to operate on site or at one of our facilities. Our call center operations include:

  • Customer Service Centers
  • Inbound/Outbound Calls
  • Billing and Collections
  • Child Support Enforcement
  • Photo Ticket Enforcement

 

Administrative Support / Client Relationship Management

Kidd International administrative support services leave you more time to focus on growth and essential business operations. We offer support on site or at our facilities. Kidd International administrative support services include:

  • Call Center Support
  • Billing and Collections Processing (Tax, Child Support, Tickets)
  • Data Entry
  • Document Management
  • Lockbox Services
  • Bulk MailĀ / Fulfillment Services
  • Staffing

 

Data Entry and Document Management

Kidd International has established itself as a leading provider of business process outsourcing (BPO) solutions with over 40 years of data entry and document management experience. We provide services for federal, state, and local governments, as well as private corporations. Kidd International data entry professionals focus on accuracy and efficiency. These individuals are highly trained and thoroughly investigated in order to maintain the confidentiality of client data.

We utilize physically and electronically secure servers to manage and protect client data. These electronic documents are 100% cheaper to store than their traditional paper counterparts. In addition, by using electronic formatting we are able to offer higher efficiency and security in managing your documents.

  • Insurance Claims Processing
  • Medical Billing
  • Imaging

 

Collections / Payment Processing

Kidd International excels in simplifying payment processing so that you are able to develop better customer relationships and receive funds faster. Our customer service professionals utilize secure and reliable systems for a variety of collection and payment processing operations. Kidd International has successfully performed collections processing for government agencies and major corporations such as Xerox, Maximus, and the District of Columbia Government. Operations include:

  • Child Support Enforcement
  • Electronic Toll Collection
  • False Alarms Processing
  • Photo Ticketing Enforcement and Support
  • Tax/Lien Collection

 

Lockbox / Remittance Services

Kidd International lockbox services increases the conversion time of customer payments

 

Health and Human Care Solutions

A segment of Kidd International is dedicated to mental health and development services.

  • Transportation Services
  • Therapeutic Services:
  • Therapy / Counseling
  • Mediation
  • Student Services:
  • Aftercare
  • Tutoring
  • Services

 

Custom Services

Kidd International is capable of providing cost effective support to any number of unique client operations. Contact us to see how your operational demands can benefit from our custom solutions.

See our capability statement for more information on:

(Mail Processing, Data Entry, Call Center, Imaging, and Collections)

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